Membership Experience Specialist

The Member Experience Specialist is responsible for leading membership and branch administrative activities, initiatives and operations.  Responsible for supporting and driving overall member experience, growth outcomes and administrative functions. Ensure members and guests receive exceptional customer service.   Assist with service delivery and/or ensuring safe operations.  Collaborate with the leadership team, Membership Administrative Team and Customer Service Center to support administrative duties of Finance, Purchasing, Information Technology, Mission Advancement, and other Association Services departments. Provide support to the community board.